Frequently Asked Questions
Everything you need to know about our instant ramen, shipping, and quality standards.
Where can I buy Maruchan products online?
You can purchase our full range of ramen products directly through our official e-commerce store, as well as through authorized major retailers and grocery delivery platforms.
How should I store my ramen noodles?
For maximum freshness and flavor, store your Maruchan products in a cool, dry place away from direct sunlight and strong odors. There is no need to refrigerate our dry noodle products.
What is the shelf life of Maruchan products?
Most of our products have a shelf life of approximately 12 months. You can find the specific 'Best By' date printed on the bottom of the cup or on the back of the pillow pack.
Do you offer international shipping?
Currently, our online store ships exclusively within the United States. We are working on expanding our logistics to bring your favorite noodles to more countries soon.
Are your products vegetarian or vegan?
While many of our products focus on traditional savory flavors, ingredients vary by product line. We recommend checking the ingredient label on individual packaging for specific dietary information and allergen warnings.
What is your return policy for food items?
To ensure food safety and quality, we cannot accept returns on food products. However, if your order arrives damaged or if there is an error with your shipment, please contact our customer service team within 14 days for a replacement or refund.